Expectations Exceeded:We had an appointment at Fidelity to update some of our records. We fully expected to have to endure a meeting with some slick young product pusher. Imagine our surprise. There were two of them and they were young. They were also knowledgeable, personable and very respectful of our wishes not to make a lot of changes to our account. Their follow up was superb. We would now be open to their suggestions for changes to our account. GRADE: A +
Expectations Met:
There is never a doubt that Mariano's will provide us with good food at fair prices and with the best of service. Their employees love ( or are trained to act like they love) shoppers and are helpful at every turn. The meat and produce are exceptional. We decided to go big and stock up and ask for delivery. The charges are somewhat high and the time for delivery a little longer than promised and one item didn't make it to our home, but the delivery guy was so apologetic and helpful, that all is forgiven. GRADE: B+
Expectations shattered and dumped into the abyss.
We have loved the Chicago Shakespeare theater since the days back at the Ruth Page Theater. We really don't mind classic theater set in modern times. Rigoletto set in Vegas in the 60s was good. The music was true and the performances stellar. This production of Julius Caesar was violent, noisy, and populated with jerks - set in Washington, D.C. in modern times. That would have been okay. What wasn't okay was the bad acting, the inability to project voices and the NOISE, NOISE, NOISE. I pity the poor ushers who have to endure this night after night. I question why Ms. Gaines would put her reputation on the line with this inferior product and why it got generally okay reviews.
GRADE: D- The only reason I didn't give it an "F" was that the woman sitting next to me was delightful and the bar service at intermission was great.
So much for Wednesday expectations. Take that, Miss Havisham.
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